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Mumbai: Traffic chaos take bite out of shipping apps’ success

Food transport apps like Swiggy, Zomato, Uber Eats, which have confirmed to be a boon for thousands of hassled time-crunched customers in the metropolis, have additionally been accused of inflicting visitors chaos and disruption. Such is the trouble that residents from areas like Matunga, Ghatkopar, Kandivali, and many others. Have even approached the government looking for movement in opposition to the transport boys of those services. They claim the transport dealers power rashly and park haphazardly, leading to site visitors snarls.

“Just multiple days ago, the site visitors police cleared several motorcycles parked on the footpaths outdoor restaurants in Kings Circle. We made numerous proceedings to BMC and Traffic police about this, but to no avail,” stated Nikhil Desai, a resident of Matunga.

Locals here declare that any factor in time, at the least 10-12 motorcycles are parked at the footpaths, making it difficult for human beings to stroll. “We released a training programme, ‘Safety First’, with the intention of creating roads safer for shipping partners and residents both. We do not levy any penalty on unforeseen delays with deliveries. We urge our riders to comply with traffic guidelines and parking etiquette. We strongly discourage transport companions from inflicting disruption or inconvenience to others,” a spokesperson for Swiggy stated.

The businesses have also said they are speaking to eating places to offer devoted parking area for his or her delivery boys. “We are also instructing our transport companions to comply with all traffic norms and etiquettes. We are satisfied to extend any help or help to the government too,” a Zomato spokesperson stated.

Uber Eats did not respond to an electronic mail sent on this difficulty.

Residents of regions like Ghatkopar, Matunga, and Kandivali have approached government, in search of movement in opposition to transport boys. They say repeated lawsuits to BMC and site visitors police have been to no avail